Pilotage: role centers and risk signals

What the screen shows day to day: role centers by trade, factbox, action center, the twelve risk signals and their thresholds, the affair report, and the copilot that reads the same structured refusal as the engine.

This page describes the pilotage screens a user meets every day once rules and packs are in place: a home page that reshapes itself by role, the contextual summary of a record, the priority list that pushes toward action, risk indicators with their supporting documents, the affair report that aggregates quote-purchasing-production, and the copilot that explains a refusal in the user's own language.

Role centers

A home page per role

The home page can switch from a generic dashboard to a role center (Business Central pattern): seven roles — buyer, workshop lead, accountant, commercial, HR, quality, direction — each with their own KPI tiles and queues (purchase requests to process, receptions to control, invoices to send…). The toggle is remembered per browser (avia-role-center in local storage); switching role redraws the tiles without leaving the page.

Home page with role center enabled, Buyer role selected, showing purchasing queues and the action center

Role center, Buyer role: purchase requests, POs to send, receptions, invoices, at-risk suppliers.

Home page, switching from Dashboard to Role center, then changing role from Buyer to Accountant

The toggle and the role switch both redraw the tiles in place, without leaving the page.

Role center, Accountant role, with overdue invoices, payments to reconcile and periods to close, next to the action center

Accountant role: the tiles change (overdue invoices, periods to close); the action center stays the same panel.

Role center, Workshop Lead role, with MOs to launch, MOs in progress, at-risk workstations and open nonconformities

Workshop Lead role: production queues (MOs, workstations, NC) instead of purchasing or finance tiles.

The contextual summary (factbox)

The panel that follows the selection

A factbox is a side panel that follows the current record without a full navigation: the same Document Flow panel described on the overview page appears as a preview on the invoice, supplier and purchase-order lists when a row is selected, and a supplier or item record carries its own summary (identity, classification, activity) plus the risk banner when signals cross their threshold — visible below on the supplier record.

Supplier record with the résumé factbox on the right and the risk banner listing three signals above the threshold

Résumé factbox (right) and risk banner (top): the same signal read two ways on the same record.

Invoice list, checking a row opens the factbox (figures, document flow), then a second row opens the action bar

Checking a row opens the factbox; checking a second row also surfaces the bulk action bar (archive, delete).

Manufacturing order list, filtered to Completed, one row selected, factbox showing quantity and a traceability lot

The same factbox on an MO: quantity, operations, and — once completed — its traceability lot and quantity.

Action center

The list that pushes toward action

Next to the role tiles, the action center (visible on the right of the capture above) ranks what needs a decision now — items requiring attention first, then the rest of the queue — instead of a flat KPI list. It reads as an approximate sample, not yet an API aggregate (the portal says so explicitly, roleCenter.approximateHint), and each row links straight to the record.

Classic dashboard home page with the action center on the right: requires attention, AI detections, suggested tasks

The same action center on the classic dashboard (role center off): requires attention, AI detections, suggested tasks.

Risk signals

Twelve indicators, configurable thresholds

A dedicated engine (internal/risk) computes twelve indicators — supplier reliability, item lead time, workstation availability and breakdowns, carrier delays — each over a default 90-day window, configurable. Thresholds are not constants: the seuil_risque rule type parametrizes them per indicator (attention, critique, fenetre_jours, echantillon_min), at tenant, supplier, item or workstation scope. Without a configured rule, built-in defaults apply.

IndicatorEntityMeans
supplier.otdSupplieron-time receipts / total receipts
supplier.retard_moyen_jSupplieraverage delay of late receipts, in days
supplier.taux_ncSuppliernonconformities / receipts
supplier.noteSupplierlatest evaluation score and its age
article.delai_reel_vs_annonceItemgap between actual and announced lead time
workstation.couverture_qualifWorkstationshare of assigned operators qualified at the required level
employee.qualif_posteEmployee × workstationassigned, required level, certification current?
workstation.pannes_90jWorkstationnumber of breakdowns in the window
workstation.mtbf_hWorkstationmean time between failures, in hours
workstation.disponibiliteWorkstationaverage workstation availability over the window
carrier.retardCarriershare of late deliveries
article.taux_ncItemnonconformities / completed manufacturing orders

Each signal returns { code, valeur, unite, fenetre_j, n_echantillon, preuve[] } — the proof is 3 to 5 supporting documents, never a bare score. On the flow-designer, the same engine evaluates a whole flow at once and ranks the most likely problems, critical first — the capture below shows three critical signals surfaced on a flow named after the risk it demonstrates.

Flow designer, Simulation tab, showing eight risk alerts including three critical probable problems with their supporting documents

Simulation on the flow “SEED-FLOW-Risque critique”: estimated cost and lead time, then the probable problems, critical first.

Affair report

Figures, milestones, documents, risks

The affair report aggregates one affair’s numbers in one screen: budget, quoted (from the quote), committed (purchase orders), actual, projected cost and real margin; its milestones; a document count (quotes, purchase orders, manufacturing orders, delivery notes) with the same document-flow chain described on the overview page; and the risk engine’s probable problems for that affair specifically (GET /api/v1/risks/affair/{id}).

Affair report for AFF-2026-001, with budget/quoted/committed/actual figures, milestones and document counts

Affair report: figures, milestones, documents and document flow, probable risks — one screen per affair.

This is exactly the screen the Contrôle de gestion pack sets up for: the AFFAIRE dimension required on invoices feeds the “engaged / actual” figures shown here — see the management-control example.

The copilot

The same refusal, explained

The copilot rail (visible on the right edge of every capture on this page) reads the same structured refusal ({ code, params, message }) that a rule produces, to explain it in plain language and guide the user toward the fix — changing the received quantity, choosing another period, requesting an approval. The prompt restricts it to only the context provided: the copilot explains, it does not compute its own numbers.

On the flow-designer and on an affair page, the same alert list the risk engine computes is injected into the copilot’s context — the same JSON the panel shows, nothing recalculated on the AI side. Ask it “why is this node red” and it reads the indicator, the threshold crossed, and the supporting documents already returned by the engine.

Copilot context (excerpt)
GET /api/v1/ai/explain-refusal
{
  "code": "habilitation_requise",
  "params": { "operateur": "Amine T.", "poste": "Sertissage 3", "niveau_requis": 2 },
  "message": "Operator Amine T. is not qualified at the required level (level 2) for workstation Crimping 3."
}

Back to Business Rules and Control
See also : Type catalog · Packs by trade · Deployment · Examples by sector · Copilot · Status profiles